Several reasons can explain why MicroBot Alert is not updating. While updating your MicroBot:
1. Do not exit the MicroBot Alert app.
If you exit the app, you will need to start again the updating process.
2. Make sure that you have a stable connection to your MicroBot during the update.
- Your MicroBot Alert must be connected to your phone, Soft Hub or MicroBot Hub (via Bluetooth).
- Your phone, Soft Hub or MicroBot Hub must be connected to the Internet.
If the issue continues, please contact our Support team.